Why do I see duplicate transactions?

1 min read

Summary

Duplicate transactions can appear when the same transaction is received more than once during sync or when there’s an overlap between pending and confirmed entries.


Why This Happens

Duplicates are usually temporary and caused by how banks send transaction data.

1. Pending vs Confirmed Transactions

Some banks first send a pending transaction and later send a confirmed version.

In certain cases, both may briefly appear as separate entries.

2. Bank Re-sending Data

During sync, banks may resend the same transaction:

  • After updates or corrections
  • Due to API inconsistencies

This can result in duplicate entries being fetched.

3. Sync Overlap Between Cycles

Since Nance syncs automatically based on system activity and time windows, the same transaction may be picked up again if the bank reports it slightly differently across cycles.

4. Manual + Auto Entry Overlap

If you manually added a transaction and the same one later comes from your bank, both will appear as separate entries.


Important to Know

  • Most duplicates are temporary and get resolved in later sync cycles
  • Nance improves accuracy over time by identifying repeat patterns
  • You can manually delete or ignore duplicate entries if needed
  • If duplicates persist for a long time, reconnecting your bank account can help reset the sync state

Nance always prioritizes bank-provided data, so confirmed transactions will eventually stabilize into a single accurate record.

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