Summary
Your bank connection may expire because the consent you gave to access your data is time-bound and needs periodic renewal.
Why This Happens in Nance
Nance uses a secure, consent-based system, so access to your bank data is not permanent.
1. Consent Validity Period
- When you connect your bank account, you provide explicit consent
- This consent is valid only for a limited duration
- After it expires, Nance can no longer access your data
2. Security & Compliance
- Expiry is required to:
- Protect your financial data
- Ensure you stay in control of access
- You must reconfirm access periodically
3. Bank or System Requirements
- Banks or the Account Aggregator system may:
- Enforce expiry cycles
- Require reconnection for continued access
What You Need to Do
- Reconnect your bank account
- Complete OTP verification
- Allow Nance to resume data sync
Important to Know
- Your existing data remains safe
- Only future sync stops until you reconnect
- Reconnection restores full functionality
Access isn’t forever.
It’s yours to renew.