Summary
A transaction may show incorrect details because banks sometimes send incomplete, delayed, or unclear information during sync.
Why This Happens
Nance relies entirely on the transaction data provided by your bank. If something looks incorrect, it’s usually due to how the bank shares that data.
1. Raw Bank Descriptions
Banks often send transaction names in raw or shortened formats (e.g., merchant codes or partial names).
This can make the transaction appear unclear or slightly incorrect.
2. Delayed Updates from Bank
Some transactions are initially shared with limited details and later updated by the bank.
Until the updated data is received, Nance may show incomplete or outdated information.
3. Categorization Mismatch
Nance uses intelligent categorization based on transaction patterns.
In some cases, the category may not perfectly match the actual intent of the transaction.
4. Merchant Identification Limitations
If a merchant is new or uncommon, Nance may not immediately recognize it correctly, leading to incorrect naming or grouping.
Important to Know
- Nance reflects bank-provided data and enhances it where possible
- Details may improve automatically in future sync cycles
- You can edit categories or labels to correct how a transaction is shown
- Over time, Nance learns from your edits and improves accuracy
If something looks off, it’s usually temporary and gets refined as better data becomes available.