Summary
The AI assistant may not respond due to temporary system issues, connectivity problems, or usage limits.
Why This Happens
The AI assistant in Nance depends on multiple systems working together. If any part is interrupted, responses may fail or delay.
1. Network or Connectivity Issues
If your internet connection is unstable or slow, the AI may not receive or return responses properly.
2. Temporary System Downtime
There may be short periods where AI services are unavailable due to maintenance or internal issues.
3. Usage Limits Reached
If you are on a limited plan, you may have reached your usage cap (e.g., query or credit limits), which can stop further responses.
4. Session or App State Issues
If your session becomes inactive or unstable, the AI interaction may not work as expected until reset.
How This Works in Nance
- AI responses are generated in real-time based on your data and queries
- Continuous interaction depends on an active session and stable connection
- Limits (if applicable) control how much AI usage is available
Important to Know
- Try checking your internet connection first
- Restarting the app can resolve temporary issues
- If limits are reached, access will resume in the next cycle or with plan upgrade
- Most issues are temporary and resolve quickly
If the issue persists, it may require reconnecting your session or contacting support.