Summary
Your balance in Nance may differ from your bank because it reflects the last synced data, not real-time updates.
Why This Happens
Nance shows balances based on the most recent sync with your bank. Differences can occur due to timing and how banks process transactions.
1. Sync Timing Gap
If new transactions happened after the last sync, your bank balance may be updated while Nance still shows the previous state.
2. Pending vs Confirmed Transactions
Banks may include pending transactions in your balance immediately, while Nance may only reflect confirmed transactions once they are shared.
3. Bank Processing Delays
Some transactions take time to be processed and sent by the bank, which can create a temporary mismatch.
4. Multiple Accounts or Cards
If you’re comparing across accounts (e.g., savings vs credit card), differences may arise depending on which accounts are synced in Nance.
Important to Know
- Nance balance is based on the latest synced data, not live bank balance
- Sync is automatic and near real-time, but not instant
- Most differences resolve after the next sync cycle
- Always refer to your bank app for the most real-time balance
If the difference persists after multiple sync cycles, reconnecting your account can help realign the data.