Summary
Some transactions appear as uncategorized when Nance doesn’t have enough information to confidently assign a category.
Why This Happens
Nance only assigns a category when it has high confidence. If the data is unclear or new, the transaction is kept uncategorized instead of guessing incorrectly.
1. Unclear Bank Description
If the transaction details from the bank are vague, coded, or incomplete, Nance may not be able to determine the correct category.
2. New or Unrecognized Merchant
When a merchant appears for the first time, Nance may not yet have enough context to categorize it accurately.
3. No Matching Pattern Found
Nance relies on past patterns and learned behavior.
If a similar transaction hasn’t been categorized before, it may remain uncategorized.
4. Low Confidence Prediction
Instead of assigning a wrong category, Nance intentionally leaves the transaction uncategorized until better clarity is available.
How This Works in Nance
- Categories are assigned only when confidence is high
- Uncategorized acts as a temporary holding state, not an error
- Once you categorize a transaction, Nance learns and applies similar logic in the future
Important to Know
- You can manually assign a category anytime
- Nance improves accuracy based on your corrections
- Uncategorized transactions help avoid incorrect insights or reports
- Most uncategorized entries reduce over time with usage
If you tag a transaction once, Nance is more likely to categorize similar ones correctly going forward.