Summary
No, you cannot connect a bank account that is registered with a different phone number. The mobile number linked to your bank must match your Nance account.
Why This Happens
Nance connects to your bank using secure authentication tied to your registered mobile number.
- Your bank verifies identity using the mobile number on record
- OTPs and authentication flows depend on this number
- If the numbers don’t match, the connection cannot be completed
This ensures your data stays secure and correctly mapped.
What You Can Do
- Make sure your Nance account uses the same mobile number as your bank
- If needed, update your number with your bank first before connecting
What’s Coming Next
We’re working on supporting multi-number scenarios in the future.
Not there yet—but on the roadmap 👀